CHOOSE OUR SOLUTIONS
Boost profits by placing experience feedback at the core of your decision-making
Customer Voice
Listen to your customers, analyze their feedback, and take action to enhance their experiences, fostering continuous customer satisfaction and loyalty.
Learn More +Employee Voice
An employee platform for feedback to boost workplace satisfaction, engagement, and productivity, while nurturing a culture of trust and continuous improvement.
Learn More +Global Check
An audit process designed to improve and maintain high operational standards and effectiveness across the organization.
Learn More +Mystery Shopper
Gain valuable insights into your customer experience through anonymous evaluations, allowing you to identify strengths and areas for improvement to ensure consistent excellence across all customer touchpoints.
Learn More +Our Benefits
Flexibility to meet your needs
Customization flexibility to adapt dashboards, collectors, and surveys to align with your specific objectives and needs.
Real Time Feedback
Receive the information in real time as it happens ensuring you are always in the loop.
Analytics Capabilities
Gain access to intuitive visualizations and data displays for a clear understanding of customer insights and motivations.
Clients References and Case Studies
We leverage on our diverse industry experience to support your CX management journey, offering valuable use cases to guide your organization as it evolves.
Support and Trainings
We support your project development by offering resources from our library and blog, along with valuable best practices and frameworks.
Best Quality Feedback
Don’t settle for post-surveys! Our physical collectors and QR codes capture meaningful feedback when consumers are ready to share, ensuring a high response rate for more informed decision-making.
A successful
process has
3 steps
1. Active Listening
Connect with your customers on-site using tablets and kiosks. We cover digital experiences, both for buying and non-buying interactions, with customized surveys including NPS, CSAT, and CES, all processed in real-time through our proprietary CX platform.
2. Analytics
Gain insights from real-time customer feedback using our customizable user-friendly dashboard. Automatically share reports with your team and understand your audience's sentiment and preferences.
3. Act
Prioritize key changes and implement feedback-driven solutions using alerts and tickets tools.
Industries expertise
Our goal is to assist you in making quick and informed decisions about your operations, enhancing customer satisfaction and business efficiency.
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