Keep up with your customers

Times have changed and with the advancement of technology, consumers have become more sophisticated. You...

3 Examples of Customer Satisfaction

3 examples of North American companies that Neil Patel raised in his blog. Inspired!...

Your employees are responsible for your reputation

The commitment of your employees is essential for the generation of results. Finding methodologies that...

3 Phrases That Will Leave You Thinking (Part II)

A while ago I shared the analysis of three quotes from personalities of well-known brands....

7 Advantages of Measuring Your Customer Satisfaction

It's not just about meeting a standard or having metrics for a report. In this summary,...

NPS isn’t everything, you need this too…

The truth is that we are fans of NPS (Net Promoter Score). It’s a simple...